Frequently Asked Questions
Everything you need to know about our quick-dry home essentials.
How do your quick-dry towels differ from standard cotton towels?
Our home collection is crafted from a high-quality microfiber blend that dries three times faster than traditional cotton, is more compact for storage, and prevents damp odors from developing in your bathroom.
What are the care instructions for Dock & Bay products?
We recommend a cold machine wash (30°C) with similar colors. Avoid using fabric softener as it can reduce the effectiveness of the quick-dry technology. Tumble dry on low or simply hang to air dry.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your home essentials sooner.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products eco-friendly?
Yes, we are committed to sustainability. Our signature fabric is made from 100% recycled plastic bottles, and we use biodegradable or recyclable materials for our packaging wherever possible.
Do you offer international shipping?
Absolutely! We ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at the checkout page.